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- Q: Can I place an entry in more than one Rollover Jackpot Draw at the same time?
A: Yes. You can participate in as many Jackpot Draws as you wish, as often as you wish. However, we do require you to enter one Jackpot Draw at a time, using one single Entry Form.
- Q: What lead time do I need to give you to enter in a specific Draw?
A: If you're paying by Mastercard or Visa, you can enter any current Draw up to 6 hours before the actual Draw. With all other payment options, you will need to enter at least 48 hours in advance of the Draw.
- Q: Do I improve my chances of winning when I enter through ILS?
A: ILS is a processing agent only – working in conjunction with authorized / licensed agents – to help residents from any country enter overseas Jackpot Draws. We cannot improve your chances of winning... but can help you participate and have a chance to win in a Draw you cannot enter through your local agent "down the street". Anyone who claims they "can improve your chances of winning" is, of course, not being truthful.
- Q: How can I check on the status of my entry?
A: You'll be advised by return email your instructions have been accepted for entry into the next Rollover Jackpot Draw.
- Q: How do I find out the result of any Jackpot Draw?
A: You can access results at any time online at http://ilslotto.net/lottery-results-checker.html. You'll also receive emails giving you detailed results of all Jackpot Draws. Please make sure you tick the box to receive these email "results" notices.
- Q: How will you notify me if I am a winner?
A: You'll be contacted by email detailing your winnings. If you're a major cash prize winner, you'll be telephoned. It's important you nominate your home and mobile numbers so we can contact you easily.
- Q: Will ILS charge a commission from my winnings?
A: No. ILS will collect and send you your winnings in full. The actual prize remittance to the bank of your choice is a FREE SERVICE offered by ILS. You will never be asked to send money in the form of "processing fees" to claim your prize.
- Q: What about taxes?
A: All prize winnings are sent by ILS in full-- and free from government taxes with the exception of US Lotteries.
In the event of a jackpot win, the US Government gives two options for paying out Jackpots: lump sum or installment over a period of 20 plus years. If you prefer a lump sum, you may claim 60% of your jackpot prize and 40% will cover US taxes. However, if you choose the annuity, you will receive the full amount of your jackpot winnings.
- Q: If I win, do I have to appear in public?
A: No. ILS ensures that all entry details, winner's names and payouts are kept 100% confidential.
- Q: Since I may be based outside the country in which any Draw takes place, how do I actually receive my winnings?
A: ILS guarantees to collect your winnings on your behalf through their local network of agents and then transfer the money to you IN FULL.
- Q: Can I nominate where my winnings are to be sent?
A: Of course. Your winnings will be transferred in any currency you choose, to any bank account you nominate, anywhere in the world. ILS makes no extra charge for this service.
- Q: How do I pay?
A: ILS accepts international Visa, MasterCard, Amex, and JCB credit cards. If you do not have any one of these, you may also send in your payment in cash or local bank transfers for most countries (valid for certain web entries only) and international wire transfers to our London bank account, details of which are available upon request.
- Q: Is it safe to enter my personal and credit card details online?
A: Yes, ILS makes sure that all online entries are SSL-Encrypted to protect your privacy and the security of your credit card details. Note that a "locked" icon appears in your browser when you enter a secured site.
- Q: Can I cancel my entry before any Draw take place?
A: Yes, ILS does allow cancellations and WILL refund all monies if you notify us in advance of the Draw and give us adequate time to cancel your entry. We require 48 hours notice to facilitate this. Log on to our Live Help to make this happen. Once your request is processed, we may allocate your number selections to another player and they will hold legal right to that entry and the cash winnings these numbers generate.
All entry fees and/or payments for lotto entries are non-refundable once entries have been lodged or subscriptions have expired.
If you reasonably believe that you have been wrongfully charged for an entry, you may request a refund by contacting us at firstname.lastname@example.org or via Live Chat at www.osalotteries.net. Please include full transaction details, including the relevant dates, payment details, and a short explanation for the refund request. Refunds may be granted in this instance at ILS' discretion.
- Q: Will you accept a Standing Order to charge my credit card and enter me in every single Rollover Jackpot Draw over a specific period of time?
A: Yes... as long as you provide your explicit authorization. We cannot proceed without this.
- Q: What guarantee do you give on the quality of your Service?
A: We guarantee you an honest, ethical and efficient processing service. We cannot give you any guarantee of winning, of course. You're entering a lottery and therefore your chances of winning are as good as every other participant.
- Q: Who can I contact for questions I have regarding the draws?
A: For further information, you may contact us at (+353) 1 513 4158 or shoot us an email through the contact form above.